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Privacy Policy

WEBSITE PRIVACY NOTICE 

 The purpose of our privacy notice is to inform you about our policy and our use of the data and/or personal information we collect from you when you submit your data when utilising our website. 

As the Operator of your information we are complying with the provisions of the POPI Act and informing you about what we use your data for, what your rights to the data you give us are and to tell you about who we are. 

We are Shark Spotters, a non-profit, non-government organisation based in South Africa with registration number NPO-060-390. We are a pioneering shark-safety program that has attracted international attention because of the novel way we seek to reduce conflicts between people and shark. Shark Spotters improves beach safety by applying innovative and responsible shark safety solutions that reduce the spatial overlap between people and sharks, reducing the risk of negative human-shark interactions. We also conduct applied research on shark ecology and behaviour, raise awareness about shark conservation issues, conduct proactive and reactive coastal conservation interventions and provide employment opportunities and skills development for previously disadvantaged individuals. 

Our address and contact details are; 

Physical Address: Shark Spotters Headquarters 

Corner Main Road and Camp Road 

Muizenberg, Cape Town 

Western Cape 

South Africa 

7945 

Email address: info@sharkspotters.org.za 

 Telephone no.: 078 174 4244 

 

Data Collected 

We collect the following data:  

  • Name and/or surname  
  • Email address 
  • Physical addresses 
  • Contact number  

 

Data Usage 

The information collected is utilised by us in order to respond to your enquiries made on our website. We need your data in order to share information regarding our services which includes inquiries about our shark spotting programme, educational offerings, or opportunities for involvement in research and conservation work. We also use this information to process online purchases and facilitate product delivery, as part of our legitimate interest in fulfilling your requests. 
 

We will not share your Data with any other third parties or use your data for any purpose other than described above. The information collected by us that you provide will not be used to make any automated decisions about you. 

Your data will also be used for correspondence or newsletters will be sent to you concerning our services and products using your name and email address. 

 

Downloading of documents 

Your name, organisation, and email address are used when directing you to a link for any documents that you wish to download.  

Your name and email address are not shared with a third-party mailing system.  

Your personal data is electronically stored unless you withdraw your consent for our continued usage of your data and are instructed by you to delete and erase your data. 

 

Surveys 

When you take part in our surveys, your name, email address, organisation, your position in the organisation and your answers to the survey questions about our products and services are used to improve our products and services. As part of our marketing and legitimate interest we may use some or all of your comments and opinions as a trusted testimonial on our website. You may withdraw your consent for us to publish this at any time. 

 

Consent   

  • We require your consent to obtain and use the data. 
  • You may withdraw your consent at any time by notifying us in writing. 
  • We will maintain your data on our records for as long as we have your consent to do so. 
  • We will alter, delete/erase your data on your written instruction to do so. 
  • Your Data will not be used abroad. 
  • You can also request us to stop using your information at any time through withdrawal of your consent directed to us in writing or by clicking the unsubscribe button on any of our emails correspondence sent to you with this facility. 
  • When you complete a survey about us we record your name, your email address and your IP (Internet Protocol) address, which is the address of your computer on the Internet. 

 

Complaint 

You have a right to complain about our use of your information. 

If we do not respond to your full satisfaction to you then your complaint can be directed to info@sharkspotters.org.za.